From the Desk of David A. Kennedy
The recovery industry has adapted to a ton of changes this year. We at FCR have embraced the need for adaptation for the good of the whole industry.
We have upgraded all of our internal systems to provide better management of cost centers and provide better reporting to our clients. First Credit Resources Inc. has spent countless hours identifying better compliance and operational procedures along with personnel training to maximize our recovery ratios.
I hope you have found our webpage to be both informative and helpful.
First Credit Resources Inc. (FCR) has been in business 27 years and the industry today does not even resemble the industry we opened our doors in during 1991. Our management staff has over 75 years of combined experience and FCR has completed over 100,000 recoveries. At the present time, I am one of two repossession agency owners certified by the Association of Credit and Collection Professionals (ACA) as a Certified credit, collection, compliance officer (CCCO), in the United States.
In today’s world compliance, initial training and onboarding procedures as well as continuing education of all consumer facing employees has become the number one concern of our clients.
In addition, the world of repossession insurance has changed dramatically and FCR has changed with them. FCR carries direct primary repossession insurance with an A+ carrier with limits exceeding or meeting every client’s needs. In addition our employee crime policy and our cyber insurance gives our clients peace of mind.
Today as you review our website, call us and make an appointment to discuss all of the industry changes. My operations officer and I will personally visit with you to explain the changes that have been caused by guidence from the Consumer Finance Protection Bureau (CFPB), and other regulators. Have your compliance officer present and your attorney, I assure you after our meeting you will clearly understand why FCR has been and continues to be your FIRST choice for a third party vendor in the collateral recovery industry.
We look forward to hearing from you soon .
Need a professional recovery agency? First Credit can handle your needs from beginning to end anywhere in the state of Pennsylvania.
Have a Great Day,
David A. Kennedy, CEO First Credit Resources, Inc. (FCR)